Travel Information

Book with Confidence!

At La Casa del Suizo we understand the need for safety when it comes to your health as well as your investment in future travel plans.

We understand that there are other considerations for booking travel with confidence in our current uncertain world. Therefore, La Casa del Suizo has implement the following to our reservation policies in order to protect your investment.

  • 30% DEPOSIT is required to book a reservation, and full program payment is due 8 days before arrival date.
  • In case of unforeseen events, health issues, or calamities, we request documented justification for date changes or cancellations.
  • There are NO FEES for changing the dates of existing reservations.
  • There are NO CANCELLATION FEES at any time before your travel date.

What to expect during your stay at La Casa del Suizo

BIOSECURITY PROTOCOLS AND MEASURES FOR YOUR SAFETY

We take great pride in maintaining the highest standards of cleanliness and hygiene at La Casa del Suizo

Activities and other services

  • Our guides will take extra care to schedule this in advance to be sure that groups will not inadvertently meet in the same place.

Public Areas

  • All common areas will be continuously throughout the day.

Cabins

  • All rooms are cleaned daily and disinfected between guests.

Our Lodge Team

  • All staff receives ongoing training in enhanced team member safety and well-being.
  • La Casa del Suizo will follow the protocols from the Ministry of Health when it is necessary.

Contact Us

For any further information about these guidelines

As you are well aware, the way we travel looks a little bit different right now so we want to be sure that our guests are well informed of what to expect when they prepare to travel. Please reach out to Miriam Zapata info@casadelsuizo.com if you have any additional questions about these latest guidelines.

We look forward to seeing you soon!